EVENT REGISTRATION
ON-DEMAND WEBINAR
Negotiate ERP Service Agreements to Drive a
Successful Implementation
You will learn:
- Contractual mechanisms to incentivize your systems integrator to hit its targets.
- How to protect key personnel and avoid the bait-and-switch.
- When you should consider fixed price arrangements.
- When you should consider time-and-materials arrangements.
- … and much, much more.
This webinar is designed for those involved in negotiating contracts with ERP implementation service providers, such as:
- Chief Information Officers
- Procurement leads
- Business leaders who invest in ERP
- In-house counsel
Some reminders: Feel free to send in questions all throughout the recorded webinar by typing in the chat box you’ll see on your GoToWebinar dashboard once you start the video, and we’ll get back to you within 24 hours.
If you are an Ontario-based lawyer, this event contains 30 minutes of Professional Content and up to 60 minutes of Substantive Content for Continuing Professional Development.
AGENDA
5 minutes
10 minutes
20 minutes
20 minutes
20 minutes
10 minutes
5 minutes
5 minutes
House Rules and Introduction
10 minutes
PART 1 | Overview: key pre-negotiation steps & the key contract documents
20 minutes
PART 2 | Defining the systems integrator's roles and responsibilities
- Audience Q&A
20 minutes
PART 3 | Key provisions to incentivize the service partner to hit its targets
- Audience Q&A
20 minutes
PART 4 | From fixed price to time-and-materials: key commercial terms
- Audience Q&A
10 minutes
Wrap-up & Key Takeaways
5 minutes
Closing
SPEAKERS
Jonathan Gross, LL.B., MBA
Pemeco Consulting, Managing Director
Jonathan Gross, LL.B., MBA, is Pemeco’s Managing Director and head of its technology contracts practice. As a former litigator turned consultant and commercial lawyer, Jon’s clients benefit from his unique practice that includes technology law, technology strategy, enterprise software selection, and implementation management. By bridging the gap between legal and business, Jon’s clients benefit from his holistic approach to negotiating deals that drive commercial interests, manage risk, rebalance contractual equities, and promote successful implementations and long-term business partnerships. From high-growth start-ups to multi-national enterprises, Jon works with a cross-sector client base in private equity, manufacturing, distribution, property management, technology, professional services, and construction and engineering industries.
Jonathan Gross, LL.B., MBA | Pemeco Consulting, Managing Director
Jonathan Gross, LL.B., MBA, is Pemeco’s Managing Director and head of its technology contracts practice. As a former litigator turned consultant and commercial lawyer, Jon’s clients benefit from his unique practice that includes technology law, technology strategy, enterprise software selection, and implementation management. By bridging the gap between legal and business, Jon’s clients benefit from his holistic approach to negotiating deals that drive commercial interests, manage risk, rebalance contractual equities, and promote successful implementations and long-term business partnerships. From high-growth start-ups to multi-national enterprises, Jon works with a cross-sector client base in private equity, manufacturing, distribution, property management, technology, professional services, and construction and engineering industries.
Marcus Harris
Partner, Taft Stettinius & Hollister LLP
Marcus Harris has established a leading U.S. national practice devoted to drafting and negotiating Enterprise Software related licenses, implementation and SaaS agreements, as well as litigating failed software implementations. He represents government entities, distributors and manufacturers in recovering damages arising out of failed software implementation projects. As a former in-house attorney at large software companies, Marcus understands software vendor tactics and is able to leverage his ERP industry knowledge to advocate on behalf of his clients. He frequently speaks on emerging technology related issues and is interviewed regularly by the media. Marcus also has extensive cybersecurity and data privacy experience, including on the European Union’s General Data Protection Regulations (GDPR).
Marcus Harris | Partner, Taft Stettinius & Hollister LLP
Marcus Harris has established a leading U.S. national practice devoted to drafting and negotiating Enterprise Software related licenses, implementation and SaaS agreements, as well as litigating failed software implementations. He represents government entities, distributors and manufacturers in recovering damages arising out of failed software implementation projects. As a former in-house attorney at large software companies, Marcus understands software vendor tactics and is able to leverage his ERP industry knowledge to advocate on behalf of his clients. He frequently speaks on emerging technology related issues and is interviewed regularly by the media. Marcus also has extensive cybersecurity and data privacy experience, including on the European Union’s General Data Protection Regulations (GDPR).
