Is Your ERP Consultant Truly Impartial?
In a recent ZDNet article, Alliances, Referrals, Kickbacks, Reselling: Where’s the independent advice in this?, author Brian Sommer sends a crystal clear message to IT buyers. He says that if buyers want to find the right-fit IT system, they had better ensure the independence and impartiality of their system selection consultants.
If the consultants are not free from bias, he warns, the buyer could end up with a system that fits the consultants’ bottom lines better than its operations.