ERP Implementation Tip #20: Cutover Countdown | End-User Training
In last week’s ERP implementation tip, we discussed the integrated pilot phase – the third of three systems testing phases in an ERP implementation project.
With the testing complete, the implementing organization suddenly finds itself under-the-gun to make sure that its troops are ready to work in the new operating environment.
In this week’s tip, we discuss the end-user training phase – the phase during which the employees are taught how to incorporate the new system into their daily work routines.